Code of Conduct

The B2Holding Group is dedicated to being a preferred creditor for customer/debtors helping them back on track. We are committed to being a preferred and responsible employer, a reliable corporate citizen and a preferred successor of bank’s customers.  

The Code of Conduct supports the fundamental principles of B2Holding aiming at building and sustaining long-term relations with all stakeholders by maintaining our high ethical standards in every decision made. By following the B2Holding Group’s Code of Conduct in our daily work, we want to secure that our business is conducted in a responsible and sustainable way.

B2Holding Group shall comply with the laws, regulations and applicable business standards in each ­country where we operate. The B2Holding Group will always act with respect, openness and stay committed to exercising fairness in all dealings with business partners and stakeholders.

The Code describes the minimum level of approved behaviour, even if it stipulates higher standards than required by local law. In case local law is stricter than the Code, however, local law shall prevail.

  • Zero tolerance with bribery or corruption
    We act honestly and without corrupt influences, and we expect the same from third parties serving B2Holding. We do not tolerate any form of bribery or corruption. 
  • No illegal benefits or rewards
    B2Holding shall not offer rewards or benefits, whether directly or through intermediaries,
    to any business party or stakeholder, which is in violation with applicable laws.
  • Maintain objectivity
    At B2Holding, employees must not accept gifts, benefits, reimbursements or entertain­ment, whether directly or through inter­mediaries, that could affect the objectivity and professional judgement.
  • No abuse of power in business
    The requirement of integrity, ethical and fair practices also applies in the battle for market share. We comply with the rules governing market behavior that are expected at an international level.
  • Transparent relationship with authorities
    B2Holding is committed to being fair, accurate and timely in all communication. We pledge to ensure that our relationships with all relevant supervisory authorities are open, trustful, transparent and cooperative.
  • Openness in all reporting
    Accounting records must show the nature of all transactions in a correct, timely and non-misleading manner. We practice openness in all reporting to comply with our no-surprise policy.
  • Strict neutrality
    In B2Holding we observe strict neutrality with regard to political and religious interests. Neither the names nor resources of B2Holding shall be used to promote such interests.
  • Protect customer and business data
    We are obliged to treat customer/debtor information strictly confidential.  We do not pass on any customer data to third parties and we comply with applicable regulations protecting customer data. 
  • No discrimination or harassment
    All employees, regardless of position, shall treat each other with respect as colleagues and avoid any kind of discriminatory behavior or harassment.